Award Force incident

Issue with some labels displaying incorrectly

Award Force experienced a major incident on December 6, 2023 affecting Award Force application, legacy reports, lasting 49m. The incident has been resolved; the full update timeline is below.

Started: Dec 06, 2023, 04:01 PM UTC
Resolved: Dec 06, 2023, 04:50 PM UTC
Duration: 49m
Detected by Pingoru: Dec 06, 2023, 04:01 PM UTC

Affected components

Award Force application, legacy reports

Update timeline

identified Dec 06, 2023, 04:01 PM UTC

We are aware of an issue affecting some user interface labels whereby the label shows the translation key instead of the translation value. We have identified the cause and are deploying a solution.
resolved Dec 06, 2023, 04:50 PM UTC

The fix has been applied and labels are now displaying correctly. Thank you for your patience.