Award Force experienced a notice incident on August 9, 2019 affecting Voting and Queue service and 1 more component, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
VotingQueue serviceEmail outbound deliveryVideo transcodingContent delivery networkAward Force application, legacy reportsAPIImage content delivery networkImage resizing and processing
Update timeline
- investigating Aug 09, 2019, 07:36 AM UTC
We're experiencing an elevated level of issues and are currently looking into the issue.
- monitoring Aug 09, 2019, 07:49 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 09, 2019, 07:52 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 09, 2019, 08:45 AM UTC
This incident has been resolved.