Award Force incident

Increased error rate

Minor Resolved View vendor source →

Award Force experienced a minor incident on August 14, 2019 affecting Award Force application, legacy reports, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2019, 12:37 AM UTC
Resolved
Aug 14, 2019, 06:16 AM UTC
Duration
5h 38m
Detected by Pingoru
Aug 14, 2019, 12:37 AM UTC

Affected components

Award Force application, legacy reports

Update timeline

  1. investigating Aug 14, 2019, 12:37 AM UTC

    We're aware of some users experiencing errors while using the application. We are currently investigating the issue.

  2. identified Aug 14, 2019, 05:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 14, 2019, 06:04 AM UTC

    We've deployed a fix to our servers and are actively monitoring the situation.

  4. resolved Aug 14, 2019, 06:16 AM UTC

    This incident has been resolved.