Award Force experienced a critical incident on March 4, 2020 affecting Award Force application, legacy reports, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Award Force application, legacy reports
Update timeline
- investigating Mar 04, 2020, 11:42 PM UTC
We're aware of an issue with Award Force not being available to some of our clients. We're currently investigating this issue.
- monitoring Mar 05, 2020, 12:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2020, 01:16 AM UTC
This incident has been resolved.