Avochato had 4 outages in the last 2 years totaling 54h 47m of downtime — averaging 0.2 incidents per month.
There were 4 Avochato outages since October 20, 2025 totaling 54h 47m of downtime. Each is summarised below — incident details, duration, and resolution information.
Phone carriers saw seeing elevated 502 errors when sending a message, which can appear in Avochato with the error: "Unable to create record Server error (502)." Our team has escalated this issue and it is now resolved: https://status.twilio.com
Phone carriers are seeing elevated 502 errors when sending a message, which can appear in Avochato with the error: "Unable to create record Server error (502)." Our team has escalated this issue to monitor for a resolution timeline. For example, https://status.twilio.com is showing connectivity issues for SMS and MMS.
Avochato is currently investigating an issue where some users may be experiencing an issue logging in.
This incident has been resolved
Amazon Web Services reported outages globally this morning which may impact services Avochato relies on for text messages and other services. Our team will be monitoring the status and providing updates here. https://health.aws.amazon.com/health/status https://www.cnn.com/business/live-news/amazon-tech-outage-10-20-25-intl
Amazon shared systems are recovered from the outage. Avochato is monitoring.
This incident has been resolved.