Avaya Cloud incident

Prod-ASE - Customers may experience recording issue

Notice Resolved View vendor source →

Avaya Cloud experienced a notice incident on October 9, 2025 affecting Recordings, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 05:53 AM UTC
Resolved
Oct 09, 2025, 05:53 AM UTC
Duration
—
Detected by Pingoru
Oct 09, 2025, 05:53 AM UTC

Affected components

Recordings

Update timeline

  1. resolved Oct 09, 2025, 05:53 AM UTC

    We observed the recording issue post Verint maintenance update on Prod-ASE. Problem was resolved post Certificate update. There was no Data loss in this process.