Avaya Cloud incident

Unsupported Browser Advisory: Chrome/Chromium Version 143 (Pre-GA Builds)

Notice Resolved View vendor source →

Avaya Cloud experienced a notice incident on November 26, 2025 affecting Voice - North America (NA) and Voice - Europe (EU) and 1 more component, lasting 5d 21h. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 08:39 PM UTC
Resolved
Dec 02, 2025, 06:32 PM UTC
Duration
5d 21h
Detected by Pingoru
Nov 26, 2025, 08:39 PM UTC

Affected components

Voice - North America (NA)Voice - Europe (EU)Voice - United Kingdom (UK)Voice - AsiaPacific (APAC)

Update timeline

  1. identified Nov 26, 2025, 08:39 PM UTC

    We have identified a critical issue in pre-General Availability (GA) builds of Chrome/Chromium version 143 (Beta, Dev, and Canary channels). These unreleased versions introduce severe voice-path latency, including noticeable delays and echo during use of our service. These browser builds are not stable and are not supported for production use. Action Required: - Please ensure you are using a stable, fully released version of Chrome/Chromium — version 142 or earlier. Note: - There is no impact to stable, GA versions of Chrome/Chromium. If you are already on a stable release, no action is needed, and you can continue using the service without concern.

  2. resolved Dec 02, 2025, 06:32 PM UTC

    This incident has been resolved.