Avaya Cloud incident

AXP Public: Verint outage

Notice Resolved View vendor source →

Avaya Cloud experienced a notice incident on February 19, 2026, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 19, 2026, 05:28 PM UTC
Resolved
Feb 20, 2026, 06:47 PM UTC
Duration
1d 1h
Detected by Pingoru
Feb 19, 2026, 05:28 PM UTC

Update timeline

  1. investigating Feb 19, 2026, 05:28 PM UTC

    It is Impacting AXP Public customers in Prod-NA

  2. monitoring Feb 20, 2026, 08:32 AM UTC

    The patch has been rolled back by the vendor. We are currently monitoring the system and will share further updates as needed

  3. resolved Feb 20, 2026, 06:47 PM UTC

    Issue has been resolved.