Avante incident

Custom Branding Issues

Minor Resolved View vendor source →

Avante experienced a minor incident on October 24, 2025 affecting Web App, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 02:27 PM UTC
Resolved
Oct 24, 2025, 03:05 PM UTC
Duration
37m
Detected by Pingoru
Oct 24, 2025, 02:27 PM UTC

Affected components

Web App

Update timeline

  1. identified Oct 24, 2025, 02:27 PM UTC

    We have identified an issue causing custom branding to fail for some users. We are working on a fix now and will provide an update in the next 30 minutes.

  2. resolved Oct 24, 2025, 03:05 PM UTC

    The issue effecting custom branding has been resolved