Avante incident

Degraded Performance - Intermittent Service Disruptions

Minor Resolved View vendor source →

Avante experienced a minor incident on February 5, 2026 affecting API and Web App and 1 more component, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 01:17 PM UTC
Resolved
Feb 05, 2026, 04:28 PM UTC
Duration
3h 10m
Detected by Pingoru
Feb 05, 2026, 01:17 PM UTC

Affected components

APIWeb AppLogin

Update timeline

  1. identified Feb 05, 2026, 01:17 PM UTC

    We are currently experiencing intermittent connectivity issues affecting some features. Our team has identified the source and is working with our infrastructure provider to resolve it. We will provide updates as we have them.

  2. monitoring Feb 05, 2026, 02:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 04:28 PM UTC

    This incident has been resolved.