Availity incident

Cigna Healthcare-Medicare Advantage - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 1, 2026 affecting Cigna Healthcare-Medicare Advantage, lasting 2d 13h. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 03:04 PM UTC
Resolved
Sep 04, 2026, 04:48 AM UTC
Duration
2d 13h
Detected by Pingoru
Sep 01, 2026, 03:04 PM UTC

Affected components

Cigna Healthcare-Medicare Advantage

Update timeline

  1. identified Sep 01, 2026, 03:04 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Invalid Response/No Response Received errors.

  2. resolved Sep 04, 2026, 04:48 AM UTC

    This incident has been resolved.