Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 30, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 21h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2026, 08:46 AM UTC
Resolved
Aug 31, 2026, 05:56 AM UTC
Duration
21h 10m
Detected by Pingoru
Aug 30, 2026, 08:46 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified Aug 30, 2026, 08:46 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Aug 31, 2026, 05:56 AM UTC

    This incident has been resolved.