Availity incident

METLIFE DENTAL FAMILY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 30, 2026 affecting METLIFE DENTAL FAMILY, lasting 19h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2026, 08:22 AM UTC
Resolved
Aug 31, 2026, 04:20 AM UTC
Duration
19h 57m
Detected by Pingoru
Aug 30, 2026, 08:22 AM UTC

Affected components

METLIFE DENTAL FAMILY

Update timeline

  1. identified Aug 30, 2026, 08:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Aug 31, 2026, 04:20 AM UTC

    This incident has been resolved.