Availity incident

MASSACHUSETTS MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →
Started
May 01, 2026, 10:29 PM UTC
Resolved
May 01, 2026, 10:29 PM UTC
Duration
—
Detected by Pingoru
May 01, 2026, 10:29 PM UTC

Affected components

MASSACHUSETTS MEDICAID

Update timeline

  1. resolved May 01, 2026, 10:29 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/1/2026, 5:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

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