Availity incident

MUTUAL HEALTH SERVICES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 1, 2026 affecting MUTUAL HEALTH SERVICES, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 10:25 PM UTC
Resolved
May 01, 2026, 10:25 PM UTC
Duration
—
Detected by Pingoru
May 01, 2026, 10:25 PM UTC

Affected components

MUTUAL HEALTH SERVICES

Update timeline

  1. resolved May 01, 2026, 10:25 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 5:45:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.