Availity experienced a critical incident on August 20, 2025 affecting ODM DENTAQUEST CARESOURCE, lasting 366d 21h. The incident has been resolved; the full update timeline is below.
Affected components
ODM DENTAQUEST CARESOURCE
Update timeline
- monitoring Aug 20, 2025, 01:05 AM UTC
Claim Status Inquiry and Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
- resolved Aug 21, 2026, 10:22 PM UTC
This incident has been resolved.