Availity incident
HCSC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Availity experienced a notice incident on August 21, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX
Update timeline
- resolved Aug 21, 2026, 03:53 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.