Availity incident

DEAN HEALTH PLANS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 16, 2026 affecting DEAN HEALTH PLANS, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2026, 04:23 AM UTC
Resolved
Aug 16, 2026, 04:23 AM UTC
Duration
—
Detected by Pingoru
Aug 16, 2026, 04:23 AM UTC

Affected components

DEAN HEALTH PLANS

Update timeline

  1. resolved Aug 16, 2026, 04:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/14/2026, 9:30:00 PM we are seeing successful transactions. We are considering this issue resolved. Availity continues to monitor for resolution.