Availity experienced a notice incident on August 15, 2026 affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Started
Aug 15, 2026, 03:59 PM UTC
Resolved
Aug 15, 2026, 03:59 PM UTC
Duration
—
Detected by Pingoru
Aug 15, 2026, 03:59 PM UTC
Affected components
REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Update timeline
resolvedAug 15, 2026, 03:59 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/15/2026, 10:35:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
