Availity incident

HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, August 23rd from 7:00:00 AM EDT through 10:00:00 AM EDT Sunday, August 23rd.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting BCBSMT and BCBSIL and 1 more component, which began 55d ago. The vendor's full update timeline is below.

Started
Aug 14, 2026, 10:41 PM UTC
Resolved
Ongoing
Duration
● 55d 6h
Detected by Pingoru
Aug 14, 2026, 10:41 PM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. scheduled Aug 14, 2026, 10:41 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.