Availity incident

CENTRAL RESERVE LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on May 1, 2026 affecting CENTRAL RESERVE LIFE INSURANCE COMPANY, lasting 2d 3h. The incident has been resolved; the full update timeline is below.

Started: May 01, 2026, 03:14 AM UTC
Resolved: May 03, 2026, 06:55 AM UTC
Duration: 2d 3h
Detected by Pingoru: May 01, 2026, 03:14 AM UTC

Affected components

CENTRAL RESERVE LIFE INSURANCE COMPANY

Update timeline

identified May 01, 2026, 03:14 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved May 03, 2026, 06:55 AM UTC

This incident has been resolved.