Availity incident

IHCP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on April 30, 2026 affecting IHCP, lasting 5h 27m. The incident has been resolved; the full update timeline is below.

Started: Apr 30, 2026, 10:42 PM UTC
Resolved: May 01, 2026, 04:09 AM UTC
Duration: 5h 27m
Detected by Pingoru: Apr 30, 2026, 10:42 PM UTC

Affected components

IHCP

Update timeline

identified Apr 30, 2026, 10:42 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 01, 2026, 04:09 AM UTC

This incident has been resolved.