Availity incident

ODM DUALS PAYER ID (MEDICAL & BH CLAIMS) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →
Started
Apr 30, 2026, 06:13 PM UTC
Resolved
Apr 30, 2026, 10:13 PM UTC
Duration
3h 59m
Detected by Pingoru
Apr 30, 2026, 06:13 PM UTC

Affected components

ODM DUALS PAYER ID (MEDICAL & BH CLAIMS)

Update timeline

  1. identified Apr 30, 2026, 06:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 10:13 PM UTC

    This incident has been resolved.

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