Availity incident

ODM DUALS PAYER ID (MEDICAL & BH CLAIMS) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on April 30, 2026 affecting ODM DUALS PAYER ID (MEDICAL & BH CLAIMS), lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started: Apr 30, 2026, 06:13 PM UTC
Resolved: Apr 30, 2026, 10:13 PM UTC
Duration: 3h 59m
Detected by Pingoru: Apr 30, 2026, 06:13 PM UTC

Affected components

ODM DUALS PAYER ID (MEDICAL & BH CLAIMS)

Update timeline

identified Apr 30, 2026, 06:13 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Apr 30, 2026, 10:13 PM UTC

This incident has been resolved.