Availity incident
BCRIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on August 8, 2026 affecting BCRIC, lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
BCRIC
Update timeline
- identified Aug 08, 2026, 10:39 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- resolved Aug 10, 2026, 08:29 AM UTC
This incident has been resolved.