Availity incident

WELLPOINT - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 7, 2026 affecting ANTHEM - MO and ANTHEM - WI and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 03:12 PM UTC
Resolved
Aug 07, 2026, 03:12 PM UTC
Duration
—
Detected by Pingoru
Aug 07, 2026, 03:12 PM UTC

Affected components

ANTHEM - MOANTHEM - WIBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OH

Update timeline

  1. resolved Aug 07, 2026, 03:12 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange issues. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.