Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Availity experienced a notice incident on August 7, 2026 affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started: Aug 07, 2026, 09:34 AM UTC
Resolved: Aug 07, 2026, 09:34 AM UTC
Duration: —
Detected by Pingoru: Aug 07, 2026, 09:34 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

resolved Aug 07, 2026, 09:34 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 8/7/2026, 2:20:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.