Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, 95092, CAREPLUS - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 8/9/2026, 6 am to 11 am ET. During this time, call 800-523-002...

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HUMANA and HUMANA BEHAVIORAL HEALTH and 1 more component, which began 62d ago. The vendor's full update timeline is below.

Started
Aug 05, 2026, 10:21 PM UTC
Resolved
Ongoing
Duration
● 61d 18h
Detected by Pingoru
Aug 05, 2026, 10:21 PM UTC

Affected components

HUMANAHUMANA BEHAVIORAL HEALTHHUMANA LONG TERM CARECAREPLUS95092

Update timeline

  1. scheduled Aug 05, 2026, 10:21 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.