Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, August 9th from 2:00:00 AM EDT through 11:00:00 AM EDT Sunday, August 9th.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, which began 2d ago. The vendor's full update timeline is below.

Started
Aug 05, 2026, 10:16 PM UTC
Resolved
Ongoing
Duration
● 2d 10h
Detected by Pingoru
Aug 05, 2026, 10:16 PM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. scheduled Aug 05, 2026, 10:16 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.