Availity incident

VNSNY - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.

Availity experienced a notice incident on August 3, 2026 affecting VNSNY, lasting —. The incident has been resolved; the full update timeline is below.

Started: Aug 03, 2026, 09:06 PM UTC
Resolved: Aug 03, 2026, 09:06 PM UTC
Duration: —
Detected by Pingoru: Aug 03, 2026, 09:06 PM UTC

Affected components

VNSNY

Update timeline

resolved Aug 03, 2026, 09:06 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036/timeout errors. Customers are receiving VT06_036/VT05_035 errors. Next Steps and ETA for resolution: As of 8/3/2026, 3:55:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.