Availity incident

IL621 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 3, 2026 affecting IL621, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 12:05 PM UTC
Resolved
Aug 03, 2026, 12:05 PM UTC
Duration
—
Detected by Pingoru
Aug 03, 2026, 12:05 PM UTC

Affected components

IL621

Update timeline

  1. resolved Aug 03, 2026, 12:05 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.