Availity incident

SELHT - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 1, 2026 affecting SELHT, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2026, 11:04 PM UTC
Resolved
Aug 01, 2026, 11:04 PM UTC
Duration
—
Detected by Pingoru
Aug 01, 2026, 11:04 PM UTC

Affected components

SELHT

Update timeline

  1. resolved Aug 01, 2026, 11:04 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 8/1/2026, 5:30:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.