Availity incident

BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on July 27, 2026 affecting BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jul 27, 2026, 10:08 AM UTC
Resolved: Jul 27, 2026, 10:08 AM UTC
Duration: —
Detected by Pingoru: Jul 27, 2026, 10:08 AM UTC

Affected components

BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS

Update timeline

resolved Jul 27, 2026, 10:08 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 7/27/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.