Availity incident
Multiple Payers - SMARTDATASOLUTIONS RP063, MEDSTAR FAMILY CHOICE DISTRICT OF COLUMBIA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on July 27, 2026 affecting MEDSTAR FAMILY CHOICE DISTRICT OF COLUMBIA and SMARTDATASOLUTIONS RP063, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
MEDSTAR FAMILY CHOICE DISTRICT OF COLUMBIASMARTDATASOLUTIONS RP063
Update timeline
- resolved Jul 27, 2026, 10:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: As of 7/27/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.