Availity incident

OHCA1 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on July 25, 2026 affecting OHCA1, lasting 16d. The incident has been resolved; the full update timeline is below.

Started: Jul 25, 2026, 08:27 AM UTC
Resolved: Aug 10, 2026, 08:56 AM UTC
Duration: 16d
Detected by Pingoru: Jul 25, 2026, 08:27 AM UTC

Affected components

OHCA1

Update timeline

identified Jul 25, 2026, 08:27 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Aug 10, 2026, 08:56 AM UTC

This incident has been resolved.