Availity incident

HARVARD PILGRIM HEALTHCARE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 25, 2026 affecting HARVARD PILGRIM HEALTHCARE, lasting 15h 38m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 08:24 AM UTC
Resolved
Jul 26, 2026, 12:03 AM UTC
Duration
15h 38m
Detected by Pingoru
Jul 25, 2026, 08:24 AM UTC

Affected components

HARVARD PILGRIM HEALTHCARE

Update timeline

  1. identified Jul 25, 2026, 08:24 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 26, 2026, 12:03 AM UTC

    This incident has been resolved.