Availity incident

HEALTHPLANS INC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 25, 2026 affecting HEALTHPLANS INC, lasting 15h 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 08:01 AM UTC
Resolved
Jul 25, 2026, 11:58 PM UTC
Duration
15h 57m
Detected by Pingoru
Jul 25, 2026, 08:01 AM UTC

Affected components

HEALTHPLANS INC

Update timeline

  1. identified Jul 25, 2026, 08:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 25, 2026, 11:58 PM UTC

    This incident has been resolved.