Availity incident

13285 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 25, 2026 affecting 13285, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 03:05 AM UTC
Resolved
Jul 27, 2026, 02:03 AM UTC
Duration
1d 22h
Detected by Pingoru
Jul 25, 2026, 03:05 AM UTC

Affected components

13285

Update timeline

  1. identified Jul 25, 2026, 03:05 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 27, 2026, 02:03 AM UTC

    This incident has been resolved.