Availity incident

Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry transactions. The payer is working diligentl...

Notice Resolved View vendor source →

Availity experienced a notice incident on July 20, 2026 affecting CAREFIRST BLUECROSS BLUESHIELD and BCDCC, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 05:51 AM UTC
Resolved
Jul 24, 2026, 07:26 AM UTC
Duration
4d 1h
Detected by Pingoru
Jul 20, 2026, 05:51 AM UTC

Affected components

CAREFIRST BLUECROSS BLUESHIELDBCDCC

Update timeline

  1. identified Jul 20, 2026, 05:51 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Jul 24, 2026, 07:26 AM UTC

    This incident has been resolved.