Availity incident

WSTHA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 20, 2026 affecting WSTHA, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 05:31 AM UTC
Resolved
Jul 20, 2026, 05:46 AM UTC
Duration
15m
Detected by Pingoru
Jul 20, 2026, 05:31 AM UTC

Affected components

WSTHA

Update timeline

  1. identified Jul 20, 2026, 05:31 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Jul 20, 2026, 05:46 AM UTC

    This incident has been resolved.