Availity incident

ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 13, 2026 affecting ANTHEMDENTAL, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 08:28 AM UTC
Resolved
Jul 13, 2026, 12:35 PM UTC
Duration
4h 6m
Detected by Pingoru
Jul 13, 2026, 08:28 AM UTC

Affected components

ANTHEMDENTAL

Update timeline

  1. identified Jul 13, 2026, 08:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 13, 2026, 12:35 PM UTC

    This incident has been resolved.