Availity incident

IHCP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on July 13, 2026 affecting IHCP, lasting 10h 5m. The incident has been resolved; the full update timeline is below.

Started: Jul 13, 2026, 06:56 AM UTC
Resolved: Jul 13, 2026, 05:02 PM UTC
Duration: 10h 5m
Detected by Pingoru: Jul 13, 2026, 06:56 AM UTC

Affected components

IHCP

Update timeline

identified Jul 13, 2026, 06:56 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 13, 2026, 05:02 PM UTC

This incident has been resolved.