Availity incident

Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE - Multiple Transactions - Authorization and Referral transactions will be unavailable Sun, 7/12/2026, 6 am to 11 am ET. During this time, call 800-523-0023 for urgent...

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HUMANA and HUMANA HMO and 1 more component, which began 12d ago. The vendor's full update timeline is below.

Started
Jul 08, 2026, 09:55 PM UTC
Resolved
Ongoing
Duration
● 11d 12h
Detected by Pingoru
Jul 08, 2026, 09:55 PM UTC

Affected components

HUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTHHUMANA LONG TERM CARE

Update timeline

  1. scheduled Jul 08, 2026, 09:55 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, Health Care Services Inquiry, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.