Availity incident
HCSC - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, July 12th from 8:00:00 PM EDT through 12:00:00 AM EDT Monday, July 13th.
Availity is currently experiencing a notice incident affecting BCBSMT and BCBSIL and 1 more component, which began 10d ago. The vendor's full update timeline is below.
Affected components
BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX
Update timeline
- scheduled Jul 07, 2026, 09:42 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.