Availity incident

METROPLUS HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 6, 2026 affecting METROPLUS HEALTH PLAN, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 06:15 AM UTC
Resolved
Jul 06, 2026, 06:15 AM UTC
Duration
—
Detected by Pingoru
Jul 06, 2026, 06:15 AM UTC

Affected components

METROPLUS HEALTH PLAN

Update timeline

  1. resolved Jul 06, 2026, 06:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/6/2026, 1:40:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.