Availity incident
MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.
Availity experienced a notice incident on July 6, 2026 affecting MERCY CARE ARIZONA, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
MERCY CARE ARIZONA
Update timeline
- identified Jul 06, 2026, 05:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- identified Jul 06, 2026, 05:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jul 06, 2026, 06:20 AM UTC
This incident has been resolved.