Availity incident

OTHER BLUE PLANS-PREMERA BLUE CROSS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Availity experienced a notice incident on July 6, 2026 affecting OTHER BLUE PLANS-PREMERA BLUE CROSS, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jul 06, 2026, 05:27 AM UTC
Resolved: Jul 06, 2026, 05:27 AM UTC
Duration: —
Detected by Pingoru: Jul 06, 2026, 05:27 AM UTC

Affected components

OTHER BLUE PLANS-PREMERA BLUE CROSS

Update timeline

resolved Jul 06, 2026, 05:27 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 6/5/2026, 1:00:00 PM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.