Availity incident

REGENCE - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Availity experienced a notice incident on July 6, 2026 affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started: Jul 06, 2026, 05:18 AM UTC
Resolved: Jul 06, 2026, 05:44 AM UTC
Duration: 25m
Detected by Pingoru: Jul 06, 2026, 05:18 AM UTC

Affected components

REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH

Update timeline

identified Jul 06, 2026, 05:18 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved Jul 06, 2026, 05:44 AM UTC

This incident has been resolved.