Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 5, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2026, 05:19 AM UTC
Resolved
Jul 06, 2026, 06:57 AM UTC
Duration
1d 1h
Detected by Pingoru
Jul 05, 2026, 05:19 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified Jul 05, 2026, 05:19 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Jul 06, 2026, 06:57 AM UTC

    This incident has been resolved.