Availity incident

EMPOWER ARKANSAS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on July 4, 2026 affecting EMPOWER ARKANSAS, lasting 48d 13h. The incident has been resolved; the full update timeline is below.

Started: Jul 04, 2026, 08:36 AM UTC
Resolved: Aug 21, 2026, 10:25 PM UTC
Duration: 48d 13h
Detected by Pingoru: Jul 04, 2026, 08:36 AM UTC

Affected components

EMPOWER ARKANSAS

Update timeline

identified Jul 04, 2026, 08:36 AM UTC

We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving No 277 Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified Jul 04, 2026, 08:37 AM UTC

We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving No 277 Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.