Availity incident

DORADO - Multiple Transactions - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 4, 2026 affecting Santa Clara Family Health Plan and MARYLAND MEDICAID and 1 more component, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2026, 05:16 AM UTC
Resolved
Jul 06, 2026, 03:28 PM UTC
Duration
2d 10h
Detected by Pingoru
Jul 04, 2026, 05:16 AM UTC

Affected components

Santa Clara Family Health PlanMARYLAND MEDICAIDBOSTON MEDICAL CENTER HEALTHNET PLANHEALTH PLAN SAN JOAQUINVIVANYHSBSPremier HealthMagnacareNEW YORK MEDICAID

Update timeline

  1. identified Jul 04, 2026, 05:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036/AV07 errors. Customers are receiving Gateway errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified Jul 04, 2026, 05:17 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036/AV07 errors. Customers are receiving Gateway errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. resolved Jul 06, 2026, 03:28 PM UTC

    This incident has been resolved.